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1. Introduction

Welcome to Technology Hub LLC (“we,” “our,” “us”). We value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website (www.technologyhubllc.com), engage with our digital services, or otherwise interact with us.

By accessing our website or using our services, you agree to the terms of this policy. Please take the time to read and understand how your data is handled.

2. Definition

For clarity, the following terms are defined as used in this policy:

  • “Personal Data” refers to any information relating to an identified or identifiable person (e.g., name, email address)
  • “Processing” means any operation performed on personal data (collecting, using, storing, etc.)
  • “Service” means any feature, product, or functionality provided by Technology Hub LLC.
  • “Website” includes our domain and subdomains, applications, or any portal we operate.
  • “User,” “You” refers to visitors, clients, or individuals using our Website or Services.

3.Information we collect

Information You Provide

  • Account Registration: When creating an account, we collect your name, business name, contact details, mailing address, and billing information.
  • Contact Forms & Support Requests: Name, email, phone, organization and inquiry details.
  • Communications: Any content you send via emails, chat, feedback forms, surveys, or webinar registrations.

Automatically Collected Data

  • Account Registration: When creating an account, we collect your name, business name, contact details, mailing address, and billing information.
  • Contact Forms & Support Requests: Name, email, phone, organization and inquiry details.
  • Communications: Any content you send via emails, chat, feedback forms, surveys, or webinar registrations.

Third-Party Sources

  • Account Registration: When creating an account, we collect your name, business name, contact details, mailing address, and billing information.
  • Contact Forms & Support Requests: Name, email, phone, organization and inquiry details.
  • Communications: Any content you send via emails, chat, feedback forms, surveys, or webinar registrations.

4. How We Use Your Information

We process your data to:

  • Deliver, personalize and improve our Services.
  • Process transactions and send billing details.
  • Send marketing materials, newsletters and promotional offers.
  • Respond to inquiries, provide support and respond to other requests.
  • Analyze usage patterns to optimize Website performance.
  • Meet legal obligations and maintain documentation.
  • Prevent misuse, fraud and unauthorized access.

5. Legal Basis for Processing

Depending on context, we rely on one or more of the following bases:

  • Consent: For optional marketing communications..
  • Legal Compliance: To fulfill legal or regulatory duties..
  • Legal Compliance: To fulfill legal or regulatory duties..
  • Respond to inquiries, provide support and respond to other requests.
  • Legitimate Interests: Protecting our service, infrastructure, and business.

6. Cookies and Tracking Technologies

We use cookies, web beacons and similar technologies::

  • Essential Cookies: Enable basic site navigation and account access..
  • Performance Cookies: Help us analyze site usage and improve performance (e.g., Google Analytics)..
  • Functional Cookies: Remember preferences (language, region).
  • Advertising Cookies: Provide relevant ads; third parties may set them too..

7. Analytics & Third‑Party Services

We engage analytics tools and services:

  • Google Analytics: Collects anonymous usage data. You can opt-out via browser add-ons..
  • Hotjar: May record session heatmaps for UX improvement..
  • CRM & Email Platforms: Used to manage communications and marketing efforts..
  • Payment Processors: Secure payment data processing via Stripe or PayPal..

All third parties must comply with laws and maintain opsecurity standards.

8. How We Share Your Information

Service Providers & Partners

We may share data with third parties who assist us in delivering services (e.g., cloud hosting, email platforms, analytics).

Legal Requirements

We may disclose information if required by law, legal processes, or to investigate fraud or security issues.

Business Transfers

In case of merger, sale, or asset transfer, your data may be shared or transferred. Notice will be provided.

9. International Transfers

Your data may be transferred or stored outside your country (e.g., to the United States). We use safeguards like:

  • Standard Contractual Clauses (SCCs).
  • Data adequacy agreements.
  • Binding corporate rules where applicable.

10. Data Retention

We keep your data:

  • As long as needed for legal or business purposes.
  • In line with contract obligations or disputes.
  • If you request deletion and we don’t have overriding reasons we'll comply within statutory time (unless retention is legally required).

11. Security Measures

We implement reasonable administrative, technical and physical safeguards:

  • Encryption during transit (HTTPS/TLS) and at rest.
  • Access Controls: Role-based restrictions and credentials..
  • Monitoring: Regular audits and intrusion detection.
  • Employee Training: Regular privacy/security policy reviews.
  • Employee Training: Third-party providers must meet industry security standards.

However, no system is fully infallible; we do our best to safeguard your data.

12. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect data from minors. If we learn we have inadvertently done so, we will take steps to delete such information promptly.

13. Your Privacy Rights

Correction

If your information is inaccurate or incomplete, you can ask us to update it..

Erasure (“Right to Be Forgotten”)

At your request and when no lawful reason prevents it, we will delete your data..

Restriction or Objection

You can request that we restrict processing or object to data handling, including for marketing purposes..

Withdraw Consent

For processing based on consent (e.g., email marketing), you can withdraw at any time (unsubscribe link, email, or contact us)..

Complaints

If you’re in the EU and believe we’re not compliant, you can lodge a complaint with your local Data Protection Authority.

To exercise rights, contact us via the “Contact Us” section below.

14. Marketing Communications

We offer newsletters, updates and promotional offers.

  • We obtain your consent before sending anything non-essential.
  • You may unsubscribe anytime using the link included in emails, contacting us at [email protected], or via your account settings..
  • Post-unsubscribe, you may still receive transactional or service-related messages (e.g., invoices).

15. Changes to This Privacy Policy

We offer newsletters, updates and promotional offers.

  • Significant changes will be notified via Website banners or email.
  • The “Last Updated” date at the top reflects the effective date.
  • Continued use of our Website or Services after updates indicates your acceptance.

16. International Users

If you're outside the United States, note that:

  • Data protection laws may differ..
  • By using our Services, you agree to cross-border transfers of your data.
  • We apply protections comparable to those in your jurisdiction in accordance with applicable law.

17. Data Breach Notification

We’ll conduct a prompt internal investigation.

  • Data protection laws may differ..
  • Notify affected individuals, regulators and authorities as required by law.
  • Provide clear details on any data compromised, risks to you and mitigation steps.
  • Implement corrective actions to prevent recurrence.

18. Third‑Party Links & Embedded Content

Our Website may include:

  • External Links: To partner sites or references.
  • Embedded Content: From platforms like YouTube or LinkedIn.

We are not responsible for third-party content or their privacy practices. We encourage reviewing their policies separately.

19. Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out:

Privacy Officer

Technology Hub LLC

Email: [email protected]

Technology Hub Trading LLC S.P Shed No. 20, Industrial Area 5, Behind Souk Al Mubarak, Sharjah, United Arab Emirates

Phone: +971 58 618 6291

Additional Notes on Compliance

GDPR & UK GDPR

We comply with European data protection principles by:

  • Conducting data inventories and impact assessments.
  • Documenting processing activities.
  • Enforcing rights like access, erasure and portability.
  • Appointing a Data Protection Officer (DPO) where required.

California Privacy Rights (CCPA & CPRA)

California residents may:

  • Know what data is collected and why.
  • Request deletion or opt-out of sale/sharing (we do not sell personal data).
  • Not face discrimination for exercising their rights.

To make a request, contact us through the methods above.

Final Summary

  • We collect personal and usage data to deliver and enhance our Services.
  • Data is shared only with necessary third parties or when legally required.
  • You have extensive rights regarding your data access, correction, erasure, portability.
  • We are committed to security and transparency and will notify you promptly in the unlikely event of a breach.

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About Us

Technology Hub is a trusted global distributor of IT hardware, specializing in bulk supply of laptops, desktops, servers and components. We empower resellers and businesses with reliable products, competitive pricing and world class service.

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